FAQs

Processing

As each of our products are custom made to order, please allow 5-7 business days for processing. 

Shipping

We use Australia Post for all our orders. 

For express shipping, please allow 2-3 business days

For regular tracked shipping, please allow 4-7 business days

Please note, while all efforts will be made to deliver on time, delays may occur on Australia Post’s end due to Covid-19.

Return/Refund Policy

As all of our orders are ‘made to order’ and an accurate sizing guide is shown on each of our product listings, we unfortunately don’t accept returns or exchanges for change of mind.

In the event that a product is faulty, please contact us within 14 days of arrival for a replacement on return of product.